In the event of a computer malfunction, you are authorized to dispatch the defective item to Rextech PC for warranty-related considerations. It is important to note that the duration of the warranty process may vary, spanning from a few days to several months, contingent upon the availability and expeditiousness of the relevant brand. In certain instances, Rextech PC may endeavor to offer temporary replacement units, should such resources be available, with the intent of mitigating any disruption to your valuable time and assets.
Terms and Conditions:
- Please be apprised that we assume no responsibility for any physical damage arising from the shipping process, and it is incumbent upon customers to assume accountability for any harm resulting from inadequate or improper packaging.
- Additional fees may be imposed for shipping and service in cases where the hardware is determined to be devoid of faults, or the warranty is ascertained to be null and void. This holds true even when the malfunction is attributed to hardware not procured from Rextech PC Sdn Bhd. The ultimate determination of such matters rests exclusively within the purview of Rextech PC Sdn Bhd and its designated representatives.
- While REXTECH PC is dedicated to exercising the utmost diligence in the course of servicing your hardware or computer, we cannot assume liability for data loss that may ensue during the process. We strongly advise customers to execute a comprehensive data backup prior to entrusting their devices for service.